Welcome
Orange Clover was established in 2014 in Amsterdam as an independent boutique law firm. Our partners are experienced lawyers and have gained a wealth of expertise working at leading international law firms, including Allen & Overy LLP, Linklaters LLP and Loyens & Loeff N.V. We offer high quality expertise and advice in the fields of Corporate/M&A and Commercial, Cross Border Structuring, Finance, Notarial Services and Regulatory. We have particular expertise in the following sectors: Energy, Financial Institutions, Industry and Manufacturing, Investment Management and Private Equity/Venture Capital.

Firm profile
Business savvy and innovative
We know your business and we know how to get you where you want to be. Whether it concerns a transaction or an advisory assignment, we always provide a tailored service taking into account your commercial objectives and needs. We focus on the solution, not the problem. Although we are happy to use routes that have proven their value over the years, we will certainly not shy away from thinking out-of-the box to get the best result for you.
Pragmatic and personal
Our approach is hands on, pragmatic and no-nonsense. As a boutique law firm, we are flexible, leanly staffed and efficient. We offer you and your business the personal attention of very experienced legal professionals, as well as all the sophistication, expertise, high quality of work and deep industry knowledge you would normally expect to find at a large law firm. We treasure our relationship with our clients and strive for a long term cooperation.
Independent
We are independent and do not form part of a formal international network or alliance. We do however have an extensive network of law firms, tax lawyers and professional service providers in the Netherlands and other jurisdictions, which can further assist you in your business needs. We are very happy to act as your main point of contact and to coordinate any transaction.
Partners
- Machiel Galjaart
- Alex Gonzalez
- Kees Hooft
- Mark Loefs
- Marcel van den Nieuwenhuijzen
- Pien van Veersen
Machiel Galjaart Partner

contact
machiel.galjaart@orangecloverlaw.com
office +31 20 2400894
mobile +31 6 14900894
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practice areas
sectors
experience
Machiel has over 23 years of experience advising on corporate, finance and investment management work, having worked for amongst others Allen & Overy and Linklaters. Before starting Orange Clover with the other founding partners, he was co-head of the Investment Management Group of the Linklaters Amsterdam office. Machiel specialises in public and private mergers & acquisitions, private equity, joint ventures, restructurings, equity capital markets, corporate governance and general corporate advice. In addition, he has particular experience in cross border structuring, including setting up and reorganising international holding structures, cross border mergers and demergers, cross border conversions and transfers of seat. Machiel regularly advises investment funds and their managers on the establishment and reorganisation of investment funds, (co-)investment vehicles, club deals and joint ventures and on fund raisings, as well as institutional investors on their investments therein. Machiel also advises on structured finance and alternative funding partnerships and alternative credit structures. Machiel’s clients include national and international listed and privately held companies, financial institutions, energy and utility companies, private equity houses, investment funds and their managers, as well as institutional investors.
career to date
2014 to date: Partner, Orange Clover
2007 to 2014: Managing Associate, then Counsel, Linklaters
2002 – 2007: Senior Associate, Allen & Overy
2000 – 2002: Associate, Kennedy Van der Laan
1996 – 2000: Junior Associate, then Associate, Galjaart Prinsze Visscher Notarissen
languages
Dutch – native | English – fluent | German – very good | Italian – good | French – good
An overview of transactions in which Machiel has been involved can be obtained upon request.
Alex Gonzalez Partner

contact
alex.gonzalez@orangecloverlaw.com
office +31 20 2400891
mobile +31 6 12621192
vCard (vcf)Print CVLinkedIn
practice areas
sectors
experience
Alex has over 20 years of experience advising on regulatory, investment management, finance and capital markets work, having worked for amongst others Norton Rose and Linklaters. Before he started Orange Clover with the other founding partners, he was head of the Financial Regulation Group and co-head of the Investment Management Group of the Linklaters Amsterdam office. Alex specialises in a broad range of financial markets regulation and investment management work, including advising on licensing requirements for accessing the Dutch market, ongoing requirements for regulated institutions, requirements relating to marketing financial services and products in the Netherlands and enforcement actions by the Dutch Central Bank (DNB) and/or the Authority for the Financial Markets (AFM). Alex also advises financial institutions and energy and utility companies on strategic issues arising from, and preparation of the business for, the implementation of new (European) developments such as EMIR, AIFMD, MiFID II/MiFIR, PRIPS, CRD III/IV, Solvency II, REMIT and MAR. He has particular experience in assisting and advising clients on obtaining the relevant regulatory approvals from the DNB and/or the AFM for acquisitions and reorganisations of, and divestments by, financial institutions. Alex also advises on alternative funding partnerships and alternative credit structures and on market abuse regulations and transparency requirements. Alex’s clients include domestic and international banks, asset managers, fund managers, investment funds, proprietary trading businesses, custodians, brokers, dealers, investment advisors, insurers, pension funds, trading platforms and other regulated financial services providers, as well as energy and utility companies and listed corporates. Alex is ranked as a leading individual in Chambers Europe in the field of Banking & Finance: Regulatory.
career to date
2014 to date: Partner, Orange Clover
2006 to 2014: Managing Associate, then Counsel, Linklaters
2003 – 2006: Associate, Norton Rose
2000 – 2003: Junior Associate, then Associate, Steins Bisschop Meijburg & Co (law firm formerly associated with KPMG)
languages
Dutch – native | English – fluent | Spanish – fluent | German – good
An overview of transactions and advisory matters in which Alex has been involved can be obtained upon request.
Kees Hooft Partner

contact
kees.hooft@orangecloverlaw.com
office +31 20 2400892
mobile +31 6 25033604
vCard (vcf)Print CVLinkedIn
practice areas
sectors
experience
Kees has over 20 years of experience advising on finance, financial restructurings, corporate and public and private mergers & acquisitions, having worked for Loyens & Loeff. Kees advises on all finance related matters, including acquisition finance, high yield bonds, corporate lending, asset finance, trade finance, structured finance, project finance, alternative financing arrangements, Islamic finance and derivatives. Kees also advises on financial restructurings (including pre-insolvency restructuring), distressed debt transactions, public and private mergers & acquisitions, joint ventures, private equity, corporate governance and general corporate matters. Kees’ clients include banks and other lenders and borrowers, national and international listed and privately held companies, financial institutions, private equity houses and real estate funds.
career to date
2014 to date: Partner, Orange Clover
2001 – 2014: Senior Associate, Loyens & Loeff (Amsterdam and Paris)
languages
Dutch – native | English – native | French – fluent | Russian – spoken | German – decent | Spanish – basic | Indonesian – elementary
An overview of transactions in which Kees has been involved can be obtained upon request.
Mark Loefs

contact
mark.loefs@orangecloverlaw.com
office +31 20 2400897
mobile +31 6 27098013
vCard (vcf)Print CVLinkedIn
practice areas
sectors
experience Mark has over 15 years of experience advising on corporate matters having previously worked for Clifford Chance from its Amsterdam and London offices. Mark advises on all corporate matters and specialices in private mergers & acquisitions, joint ventures and restructurings. Mark’s practice in particular focuses on general M&A, (growth) investments, (renewable) energy M&A and projects and distressed M&A. Mark’s clients include national and international listed and privately held companies, private equity houses and financial institutions.
career to date:
2017 to date: Partner, Orange Clover
2004 – 2017: Associate, then counsel, Clifford Chance LLP
languages:
Dutch – native | English – fluent) | Italian – management
An overview of transactions in which Mark has been involved can be obtained upon request.
Marcel van den Nieuwenhuijzen Partner

contact
m.nieuwenhuijzen@orangecloverlaw.com
office + 31 20 2400896
mobile +31 6 11771544
vCard (vcf)Print CVLinkedIn
practice areas
sectors
experience
Marcel has over a decade of experience advising on corporate law and investment management, having worked for De Brauw Blackstone Westbroek and Linklaters. Before joining Orange Clover as a partner, he headed the Investment Management Group of the Linklaters Amsterdam office. Marcel specialises in investment management matters (including regulatory law), private mergers & acquisitions, joint ventures, private equity, restructurings, corporate governance and general corporate advice Marcel has a particular focus on the structuring and formation of private funds – including real estate funds and private equity funds – and their downstream investments and related regulatory matters. He also advises investment funds and their sponsors on reorganisations, (co-) investment vehicles, club deals and joint ventures and on fund raisings, as well as institutional investors on their investments therein. Marcel also regularly advises on cross border structuring, including setting up and reorganising international holding structures, cross border mergers and demergers, cross border conversions and transfers of seat, and setting up joint ventures. In addition, he regularly publishes in legal journals on matters that are relevant for the investment management market. Marcel’s clients include national and international listed and privately held companies, private equity houses, investment funds and their managers and institutional investors.
career to date
2017 – to date: Partner, Orange Clover
2011 – 2017: Associate, then Managing Associate Linklaters (Amsterdam and London)
2007 – 2011: Junior Associate, then Associate De Brauw Blackstone Westbroek
languages
Dutch – native | English – fluent | German – good | French – good
An overview of transactions in which Marcel has been involved can be obtained upon request.
Pien van Veersen Partner

contact
pien.van.veersen@orangecloverlaw.com
office +31 20 2400893
mobile +31 6 22215908
vCard (vcf)Print CVLinkedIn
practice areas
sectors
experience
Pien has over 18 years of experience advising on corporate and regulatory matters, having worked for Loyens & Loeff from their Amsterdam and London offices. Pien advises on all corporate matters and specialises in public and private mergers & acquisitions, private equity, joint ventures, restructurings, corporate governance, and regulatory and general corporate advice. She also has experience in corporate litigation, inter alia regarding M&A disputes, squeeze-out proceedings and disputes between shareholders. In addition, she regularly publishes in legal journals on matters that are relevant for the public and private M&A market. Pien’s clients include national and international listed and privately held companies, private equity houses, family offices, investment funds and institutional investors.
career to date
2015 to date: Partner, Orange Clover
2002 – 2015: Senior Associate, Loyens & Loeff (Amsterdam and London)
languages
Dutch – native | English – fluent
An overview of transactions in which Pien has been involved can be obtained upon request.
Seniors
- Manon van Gaal
- Irene Glasbergen
- Yntze Gjalt Heida
- Christopher Parker
Manon van Gaal Counsel

contact
manon.vangaal@orangecloverlaw,com
office +31 20 2404870
mobile +31 6 11923571
Irene Glasbergen Senior Associate

contact
irene.glasbergen@orangecloverlaw.com
office +31 20 2400890
mobile +31 6 30381132
Yntze Gjalt Heida Managing Associate

contact
yntze.heida@orangecloverlaw.com
office +31 20 2400895
mobile +31 6 12137663
Christopher Parker managing associate

contact
christopher.parker@orangecloverlaw.com
office +31 20 2400898
mobile +31 6 53579886

Practice areas
Corporate/M&A and Commercial
We advise privately held and listed companies, financial institutions, energy and utility companies, investment funds, fund managers, private equity and venture capital houses and financial advisers on all sorts of public and private mergers & acquisitions (including share deals and asset deals), joint ventures, partnerships, investments, restructurings and reorganisations, listings and delistings, and equity offerings. We also advise listed companies on matters relating to market abuse regulations and transparency requirements. We have particular expertise in coordinating large and multi-jurisdictional transactions, offering a seamless service to our clients.
We also advise on employee participation plans, corporate governance, general corporate law and commercial contracts, including service level agreements, outsourcing agreements, franchise agreements, distribution agreements, agency agreements and license agreements.
Contact persons: Pien van Veersen, Machiel Galjaart, Marcel van den Nieuwenhuijzen, Mark Loefs
Cross Border Structuring
We advise privately held and listed companies, private equity and venture capital houses, financial institutions, energy and utility companies, investment funds and high net worth individuals on the setting up and reorganisation of (often tax driven) international holding structures, joint ventures and partnerships. This includes the formation of Dutch corporate entities, such as private limited liability companies, cooperatives, foundations and (limited) partnerships. We also advise on the financing of (intermediate) holding companies and operational companies through equity and/or debt, including related security rights and guarantees.
We have particular expertise on cross border mergers and demergers of companies, cross border conversions of companies, cross border transfers of seats of companies, the formation of European companies (SEs) and European Economic Interest Groupings (EEIGs) and asset protection schemes.
In addition, we advise on management agreements and commercial contracts, including service level agreements, franchise agreements, distribution agreements, agency agreements and license agreements.
Contact persons: Machiel Galjaart, Marcel van den Nieuwenhuijzen
Finance
We advise banks and other lenders, as well as borrowers, listed and privately held companies, financial institutions, private investment funds and their managers, private equity houses and real estate funds on all strategic and transactional matters in the field of finance, security rights and guarantees.
We in particular advise on acquisition finance, high yield bonds, corporate lending, asset finance, trade finance, structured finance, project finance, financial restructuring (including pre-insolvency restructuring), distressed debt transactions, alternative financing arrangements, cash pooling, Islamic finance and derivatives.
We advise financial institutions, investment managers and investors on alternative funding partnerships and other alternative credit structures and debt funds (investing in for instance real estate, trade finance or infrastructure related loans), being projects driven by capital requirements for banks and insurers following from CRD III/IV and Solvency II.
Contact persons: Kees Hooft, Alex Gonzalez, Machiel Galjaart, Mark Loefs
Notarial Services
We offer you a one-stop-shop approach for notarial work. Notarial deeds are an important part of almost all corporate and finance transactions in the Netherlands. Whether it concerns the incorporation or amendment of articles of association of a company, the transfer of shares in a company or the creation of a right of pledge over shares in a company, a notarial deed is required. Our services include the preparation of all notarial deeds, resolutions, powers of attorney and other documents, in connection with our fields of expertise. We will arrange and coordinate the execution of all notarial deeds for you, as well as legalisations and apostilles, so that you will not need to separately engage a civil law notary.
Contact persons: Machiel Galjaart, Marcel van den Nieuwenhuijzen
Regulatory
We advise a broad range of national and international financial institutions on regulatory matters. Clients include banks, asset managers, fund managers, investment funds, custodians, brokers, dealers, investment advisors, insurers, pension funds, trading platforms and other regulated financial services providers. Our services include advising on licensing requirements for accessing the Dutch market, ongoing requirements for regulated institutions, requirements relating to marketing financial services and products in the Netherlands and enforcement actions from or other dealings with the Dutch Central Bank (DNB) and the Authority for the Financial Markets (AFM). We advise financial institutions on strategic issues arising from, and preparation of their business for, the implementation of new (European) developments such as EMIR, AIFMD, MAR, MiFID II/MiFIR, PRIPS, CRD III/IV and Solvency II.
We have particular experience in assisting and advising clients on obtaining the relevant regulatory approvals from the DNB and/or the AFM for acquisitions and reorganisations of, and divestments by, financial institutions.
For more information on our regulatory expertise relating to financial institutions please refer to the Financial Institutions section below.
We also advise energy and utility companies on issues relating to commodity derivatives trading arising from, and preparation of the business for, the implementation of new (European) developments such as EMIR, MiFIDII/MiFIR, REMIT and MAR.
In addition, we advise listed corporates on matters relating to market abuse regulations and transparency requirements.
Contact persons: Alex Gonzalez, Pien van Veersen, Marcel van den Nieuwenhuijzen
Sectors
Energy
We provide the full range of corporate, finance, regulatory and notarial services related to transactional and strategic matters in the fields of exploration, production, downstream gas and electricity and (sustainable) energy projects. Clients include energy companies, utility companies, (industrial) customers, energy traders, financial institutions, investors, project companies and local parties such as farmers.
We in particular advise on:
- mergers & acquisitions and divestments of energy assets, including wind farms, solar assets and other renewable energy assets, as well as upstream E&P assets;
- project development, including onshore and offshore wind farms, including related joint venture arrangements and commercial contracts;
- issues relating to commodity derivatives trading arising from, and preparation of the business for, the implementation of new (European) developments such as EMIR, MiFIDII/MiFIR, REMIT and MAR and regulatory aspects of the Dutch upstream and downstream market, including unbundling issues and grid access; and
- general corporate advice, including (project) finance, corporate structuring and corporate governance issues.
Contact persons: Alex Gonzalez, Machiel Galjaart, Kees Hooft, Pien van Veersen, Mark Loefs
Financial Institutions
We provide the full range of regulatory, corporate, finance and notarial services related to strategic and transactional matters in the Financial Institutions sector. Clients include banks, asset managers, fund managers, investment funds, custodians, brokers, dealers, investment advisors, insurers, pension funds, trading platforms and other regulated financial services providers.
We in particular advise on:
- market access requirements (licensing requirements and possible exemptions and dispensations);
- ongoing requirements applicable to financial institutions such as requirements relating to internal governance, risk management, remuneration, compliance, reporting, transparancy and fit and proper test for directors and supervisory directors;
- financial product approval and requirements applicable to (marketing of) financial products or services;
- strategic issues arising from, and preparation of the business for, the implementation of new (European) developments such as EMIR, AIFMD, MAR, MiFID II/MiFIR, PRIPS, CRD III/IV and Solvency II;
- investment management agreements, outsourcing matters and asset pooling;
- enforcement actions from or other dealings with the Dutch Central Bank (DNB) and the Authority for the Financial Markets (AFM);
- mergers & acquisitions and reorganisations of, and divestments by, financial institutions as well as on joint ventures and club deals;
- matters relating to market abuse and transparency requirements applicable to banks acting for Dutch listed corporates as underwriter or in share buy back schemes;
- general corporate advice, including corporate structuring and corporate governance issues;
- all finance related matters, including acquisition finance, high yield bonds, corporate lending, asset finance, trade finance, structured finance, project finance, alternative financing arrangements, Islamic finance, derivatives, financial restructurings (including pre-insolvency restructuring) and distressed debt transactions;
- alternative funding partnerships and other alternative credit structures and debt funds (investing in for instance real estate, trade finance or infrastructure related loans).
Contact persons: Alex Gonzalez, Kees Hooft, Machiel Galjaart, Marcel van den Nieuwenhuijzen, Mark Loefs
Industry and Manufacturing
We provide the full range of corporate, finance and notarial services related to transactional and strategic matters in the industrial sector. Clients include listed and privately held industrial and manufacturing companies, multi-nationals and conglomerates.
We in particular advise on:
- mergers & acquisitions, joint ventures, divestments and reorganisations in the industrial sector;
- financing in respect of industrial and manufacturing companies, including acquisition finance, corporate lending, asset finance, and trade finance, alternative financing arrangements and financial restructurings (including pre-insolvency restructuring); and
- general corporate advice, including corporate structuring and corporate governance issues.
Contact persons: Machiel Galjaart, Kees Hooft, Pien van Veersen, Marcel van den Nieuwenhuijzen, Mark Loefs
Investment Management
We provide the full range of corporate, finance, regulatory and notarial services related to strategic and transactional matters in the investment management sector. Clients include listed and private investment funds (including private equity funds, real estate funds, infra structure funds, green energy funds, debt funds and hedge funds), fund managers, custodians, institutional investors, pension funds, asset managers and fiduciary managers, private equity and venture capital houses, and financial institutions.
We in particular advise on:
- strategic issues arising from, and the preparation of the businesses of fund managers, custodians and other industry players for, the implementation of European legislation, (including the AIFM Directive, EMIR, MiFID II/ MiFIR, UCITS IV, CRD III/IV) and other regulatory developments which are changing the landscape by storm;
- the structuring, formation, listing and marketing of, private investment funds, as well as on additional fund raisings;
- legal and regulatory issues relating investments by institutional investors in and through private investment funds and individualised managed accounts;
- the structuring and financing of strategic investments, including through feeder vehicles, co-investment vehicles, club deals, joint ventures and intermediate holding structures for downstream investments;
- the disposal or acquisition of asset management and investment management businesses;
- the negotiation of investment management agreements, outsourcing matters and asset pooling;
- the structuring and marketing of fund linked-investment products;
- the performance by asset managers and fiduciary managers of their duties and their rights and obligations towards fund managers in litigious matters;
- regulations concerning transparency to investors in Dutch retail funds; and
- alternative funding partnerships and other alternative credit structures and debt funds (investing in for instance real estate, trade finance or infrastructure related loans).
Contact persons: Alex Gonzalez, Machiel Galjaart, Kees Hooft, Marcel van den Nieuwenhuijzen
Private Equity/Venture Capital
We provide the full range of corporate, finance, regulatory and notarial services related to private equity and venture capital transactions. Clients include private equity and venture capital houses, incubators, and informal investors, management of portfolio companies, start ups, private equity and venture capital funds and their managers.
We in particular advise on:
- mergers & acquisitions, including all types of buy outs and add-on acquisitions, as well as on reorganisations and recapitalisations of portfolio companies;
- the structuring of sweet equity and incentive plans;
- joint ventures, partnerships, club deals and syndications of investments;
- all sorts of exits, including by private sale or listing;
- investments in start-ups, as well as additional funding and financing rounds;
- the structuring, formation, listing and marketing of, private investment funds, as well as additional fund raisings;
- the financing of acquisitions; and
- strategic issues arising from, and the preparation of the businesses of fund managers for, the implementation of European legislation (including the AIFM Directive and EMIR) and other regulatory developments.
Contact persons: Pien van Veersen, Machiel Galjaart, Kees Hooft, Marcel van den Nieuwenhuijzen, Mark Loefs
Join us
We are always looking for new talented colleagues.
What we have to offer:
- interesting, cutting edge, challenging and varied national and international transactions
- direct mentoring by experienced lawyers and notaries
- an excellent and broad education
- close involvement in the further development and expansion of our firm
- a good work-life balance working in the heart of Amsterdam
- excellent financial conditions and appreciation for entrepreneurship
If you are interested, please send your motivation letter with curriculum vitae (and if relevant, grade list) to info@orangecloverlaw.com.

Contact
1054GC Amsterdam
The Netherlands
f +31 20 240 0899
www.orangecloverlaw.com

Important information
- General Terms
- Complaints Handling Procedure
- Legal form
- Netherlands Bar information
- Privacy & cookie statement
General Terms
1. These general terms apply to all assignments (opdrachten), including additional and follow up assignments, to Orange Clover Advocaten B.V. (Orange Clover) and all services at any time rendered by or on behalf of Orange Clover and/or persons associated with it, including its employees, partners, direct or indirect shareholders, group companies, advisors and third parties engaged by it.
2. Orange Clover will operate as sole contracting party (opdrachtnemer) rendering the services. Sections 404 (which relates to the situation where it is the client’s intention that an instruction be carried out by a specific person) and 407(2) (which imposes a joint and several liability where an instruction is given to two or more persons) of Book 7 of the Dutch Civil Code shall not apply.
3. A person associated with Orange Clover acts exclusively for the account and risk of Orange Clover when rendering services. These general terms may not only be invoked by Orange Clover but also by each person associated with or formerly associated with Orange Clover.
4. Any liability of Orange Clover is limited to the amount paid out under its professional indemnity and corporate liability insurance (beroeps- bedrijfsaansprakelijkheidsverzering) in that specific case, increased by the amount of the applicable own risk policy deductible (eigen risico). Claims for damages will expire if proceedings are not commenced in the competent court within one year of the discovery thereof.
5. The client indemnifies and holds Orange Clover and each person associated with or formerly associated with Orange Clover harmless from and against any and all third party claims, including legal and other costs, in any way arising from or connected to the services at any time rendered by or on behalf of Orange Clover and/or persons associated with it for the benefit of that client, unless such claims result from wilful misconduct (opzet) or gross negligence (grove schuld) by Orange Clover.
6. The legal relationship (rechtsverhouding) between Orange Clover and its clients will be governed by Dutch law and any dispute between a client and Orange Clover will be resolved in first instance (in eerste instantie) exclusively by the District Court of Amsterdam.
7. Dutch legal concepts expressed in English terms in these general terms may not always be identical to the concepts described by the English terms as such terms may be understood under the laws of other jurisdictions. In case of discrepancies the Dutch legal concept will prevail.
8 Orange Clover has published a complaints handling procedure on its website: www.orangecloverlaw.com. The complaints handling procedure applies to the relationship between Orange Clover and its clients.
PrintComplaints Handling Procedure
Kantoorklachtenregeling Orange Clover
Artikel 1 begripsbepalingen
In deze kantoorklachtenregeling wordt verstaan onder:
– klacht: iedere schriftelijke uiting van ongenoegen van of namens de cliënt jegens de advocaat of de onder diens verantwoordelijkheid werkzame personen over de totstandkoming en de uitvoering van een overeenkomst van opdracht, de kwaliteit van de dienstverlening of de hoogte van de declaratie, niet zijnde een klacht als bedoeld in paragraaf 4 van de Advocatenwet;
– klager: de cliënt of diens vertegenwoordiger die een klacht kenbaar maakt; en
– klachtenfunctionaris: de advocaat die is belast met de afhandeling van de klacht.
Artikel 2 toepassingsbereik
1. Deze kantoorklachtenregeling is van toepassing op iedere overeenkomst van opdracht tussen Orange Clover en de cliënt.
2. Iedere advocaat van Orange Clover draagt zorg voor klachtafhandeling conform de kantoorklachtenregeling.
Artikel 3 doelstellingen
Deze kantoorklachtenregeling heeft tot doel:
a. het vastleggen van een procedure om klachten van cliënten binnen een redelijke termijn op een constructieve wijze af te handelen;
b. het vastleggen van een procedure om de oorzaken van klachten van cliënten vast te stellen;
c. behoud en verbetering van bestaande relaties door middel van goede klachtenbehandeling;
d. medewerkers te trainen in cliëntgericht reageren op klachten;
e. verbetering van de kwaliteit van de dienstverlening met behulp van klachtbehandeling en klachtanalyse.
Artikel 4 informatie bij aanvang dienstverlening
1. Deze kantoorklachtenregeling is openbaar gemaakt. De advocaat wijst de cliënt voor het aangaan van de overeenkomst van opdracht erop dat het kantoor een kantoorklachtenregeling hanteert en dat deze van toepassing is op de dienstverlening.
2. Orange Clover heeft in de overeenkomst van opdracht via de algemene voorwaarden opgenomen bij welke onafhankelijke partij of instantie een klacht die na behandeling niet is opgelost kan worden voorgelegd ter verkrijging van een bindende uitspraak en heeft dit bij de opdrachtbevestiging kenbaar gemaakt.
3. Klachten als bedoeld in artikel 1 van deze kantoorklachtenregeling die na behandeling niet zijn opgelost worden in eerste instantie voorgelegd aan de bevoegde rechter in Amsterdam.
Artikel 5 interne klachtprocedure
1. Indien een cliënt het kantoor benadert met een klacht, dan wordt de klacht doorgeleid naar Alex Gonzalez behalve indien de klacht over hemzelf gaat, in welke geval de klacht wordt doorgeleid naar Kees Hooft, die daarmee optreedt als klachtenfunctionaris.
2. De klachtenfunctionaris stelt degene over wie is geklaagd in kennis van het indienen van de klacht en stelt de klager en degene over wie is geklaagd in de gelegenheid een toelichting te geven op de klacht.
3. Degene over wie is geklaagd tracht samen met de cliënt tot een oplossing te komen al dan niet na tussenkomst van de klachtenfunctionaris.
4. De klachtenfunctionaris handelt de klacht af binnen vier weken na ontvangst van de klacht of doet met opgave van redenen mededeling aan de klager over afwijking van deze termijn met vermelding van de termijn waarbinnen wel een oordeel over de klacht wordt gegeven.
5. De klachtenfunctionaris stelt de klager en degene over wie is geklaagd schriftelijk op de hoogte van het oordeel over de gegrondheid van de klacht, al dan niet vergezeld van aanbevelingen.
6. Indien de klacht naar tevredenheid is afgehandeld, tekenen de klager, de klachtenfunctionaris en degene over wie is geklaagd het oordeel over de gegrondheid van de klacht.
Artikel 6 geheimhouding en kosteloze klachtbehandeling
1. De klachtenfunctionaris en degene over wie is geklaagd nemen bij de klachtbehandeling geheimhouding in acht.
2. De klager is geen vergoeding verschuldigd voor de kosten van de behandeling van de klacht.
Artikel 7 verantwoordelijkheden
1. De klachtenfunctionaris is verantwoordelijk voor de tijdige afhandeling van de klacht.
2. Degene over wie is geklaagd houdt de klachtenfunctionaris op de hoogte over eventueel contact en een mogelijke oplossing.
3. De klachtenfunctionaris houdt de klager op de hoogte over de afhandeling van de klacht.
4. De klachtenfunctionaris houdt het klachtdossier bij.
Artikel 8 klachtregistratie
1. De klachtenfunctionaris registreert de klacht met daarbij het klachtonderwerp.
2. Een klacht kan in meerdere onderwerpen worden ingedeeld.
3. De klachtenfunctionaris brengt periodiek verslag uit over de afhandeling van de klachten en doet aanbevelingen ter voorkoming van nieuwe klachten, alsmede ter verbetering van procedures.
4. Minimaal eenmaal per jaar voor zover er klachten zijn ingediend worden de verslagen en de aanbevelingen op het kantoor besproken en ter besluitvorming voorgelegd.
Legal form
Orange Clover is a trade name of Orange Clover Advocaten B.V., a private company with limited liability incorporated under the laws of the Netherlands (besloten vennootschap met beperkte aansprakelijkheid), with its official seat in Amsterdam, the Netherlands.
Orange Clover is registered with the Dutch Trade Register of the Chamber of Commerce under number 59488301.
Netherlands Bar information
Netherlands Bar’s register of legal areas
The advocates listed below have registered the following principal (and secondary) legal practice areas in the Netherlands Bar’s register of legal areas:
a. A. Gonzalez Jungblut is registered for Financial law;
b. Y.G. Heida is registered for Corporate law, Mergers and Acquisitions and Contract law;
c. C.P. Hooft is registered for Financial law and Banking law;
d. M. Loefs is registered for Corporate law, Mergers and Acquisitions and Companies;
e. C.A. Parker is registered for Corporate law, Mergers and Acquisitions;
f. J.A.C. van Veersen is registered for Corporate law, Mergers and Acquisitions.
Based on this registration, they are required to obtain ten training credits per calendar year in each registered principal legal practice area in accordance with the standards set by the Netherlands Bar.
Third party monies
Orange Clover does not receive or hold monies from clients or third parties on a bank account in connection with services rendered by it or facilitate this through a Stichting Beheer Derdengelden.
Privacy & cookie statement
Orange Clover processes your personal data with due care and in accordance with the law and more specifically with the General Data Protection Regulation (GDPR) and its relevant national implementing legislation. In the context of our activities, we collect, hold, disclose and/or otherwise process personal data. We would like to provide you with the following information about why, when and how we process your personal data.
Controller
The data controller who is responsible for the processing of personal data is the private limited company Orange Clover Advocaten B.V., with its registered office at Vondelstraat 13 in Amsterdam, the Netherlands and listed in the Trade Register of the Chamber of Commerce under number 59488301.
Collecting of personal data
Orange Clover collects information from you in the course of providing our legal and notarial services. We may collect your personal data because you provided this data to us. For example, you may provide data when entering into an agreement with us or by giving us your business card. We might also obtain your personal data from other sources, such as clients, the Trade Register of by using other public sources.
We collect the following personal data:
- Basic information such as your name, date of birth, position, company name;
- Contact information, such as your address, place of residence, email address and phone number;
- Financial information, such as a bank account number;
- Identification (such as copies of your passport) and background information provided by you or collected as part of our business acceptance processes, such as excerpts of registers (public or not);
- Any other personal data relating to you which you may provide us or that we may obtain in relation to the purposes and based on grounds set out below.
Purposes and legal grounds for the processing of personal data
Orange Clover may process your personal data for the following purposes:
- To provide our legal services (acting as lawyer or civil-law notary) to clients;
- To provide information requested by you;
- To comply with our legal and regulatory obligations, such as the Anti-Money Laundering and Anti-Terrorism Financing Act;
- For recruitment and selecting personnel;
- To archive and deal with requests;
- To analyse and improve this website;
- For marketing and communication purposes.
In the context of complying with legal and regulatory obligations, you might provide us with personal data relating to another than yourself, for example of the ultimate beneficial owner of the company you are representing. Before providing us with this personal information, you must make sure that the concerned individual has read and understood this Privacy Statement.
Legal grounds for processing include:
- Performance of a contract;
- Compliance with a legal obligation;
- Representing the legitimate interests of Orange Clover, of its clients and of third parties;
- Your consent.
Recipients of personal data
Orange Clover does not share your personal data with third parties unless this is necessary for one of the processing purposes stated above. This may include, but is not limited to: third parties relevant to the legal services that we provide, such as counterparties and local counsel; third parties that we engage with, such as supervisory authorities and other bodies, in order to comply with legal obligations; third party suppliers in connection with the processing of your personal data for the purposes described in this Privacy Policy, such as IT providers, communication service providers or other suppliers to whom we outsource certain support services.
Third parties to whom we transfer your personal data are themselves responsible for compliance with privacy legislation. Orange Clover is neither responsible nor liable for the processing of your personal data by these third parties. To the extent that a third party processes your personal data as a data processor of Orange Clover, Orange Clover will conclude a processor agreement with such party that meets the requirements set out in the GDPR.
The lawyers and civil-law notaries of Orange Clover are obliged to observe confidentiality on the grounds of professional rules. Data obtained in the context of handling a case are not shared with third parties unless this is permitted on the basis of the applicable professional rules.
Transfer of personal data outside the European Union
In principle, your personal data are not transferred by Orange Clover to a recipient in a country outside the European Economic Area. If such a transfer is necessary to provide our legal and notarial services, Orange Clover will ensure that the data transfer is compliant with the law.
Retention period
Orange Clover will not store personal your data any longer than is necessary to fulfil the purposes stated in this Privacy Statement or to comply with any legal, regulatory or reporting obligations.
Cookies
We do not gather any personal data, any information about your visits nor any information about your IP address or about your browser via our website, other than as set out below.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer. The object is to optimise the layout of the website and the information presented on it. To ensure that information from cookies cannot be traced back to an individual, and cannot be inspected or used by Google, Orange Clover has taken measures. We have concluded a processing agreement with Google in which we chose to mask the final octet of the IP address, and turned off ’share data’. Google does not use any other Google services in combination with the Google Analytics cookies. You can find more information on these cookies on the Google website.
Most web browsers accept cookies automatically, but you can generally change the settings of your browser so that it does not. If you do not wish to receive cookies, consult the Help function of your Internet browser to see how you can block all cookies.
Security
We protect your personal data and implement appropriate technical and organisational security measures to protect it against any unauthorised or unlawful processing and against any accidental loss, destruction, or damage.
Your rights regarding your personal data
You have the following rights regarding how we use and keep your personal data:
- Right of access
This means you have the right to request Orange Clover to give you access to your data. Please not that there may be circumstances in which we are entitled to refuse your request for access to copies of personal data, for example based on legal professional privilege;
- The right to rectification or correction of your personal data
If the data are incorrect, incomplete or irrelevant, you have the right to ask us to alter or supplement them. If you do, we will take reasonable steps to check the accuracy and correct the information. Please let us know if any of your information changes so that we can keep it accurate and up to date;
- The right to object to or to request restriction of the processing
You also have the right to object to the processing of these data and to ask Orange Clover to restrict the processing. Because the lawyers and civil-law notaries who work at Orange Clover have an obligation to observe secrecy, it will not usually be possible to give you access to data that are processed in the context of providing our services;
- The right to erasure of the personal data that relates to you
You can request us to erase your personal data. Please note that there may be circumstances in which we are required to retain your data in order to meet our legal and regulatory obligations. For example, personal data in a notarial deed cannot be erased;
- The right to data portability
This means that you have the right to receive your personal data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
- The right to object to profiling
Profiling is defined by more than just the collection of personal data; it is the use of that data to evaluate certain aspects related to the individual. You may object to this;
- The right to lodge a complaint with a supervisory authority
You may file a complaint in relation to Orange Clover processing of personal data with the Dutch Data Protection Authority;
- The right to withdraw your consent
To the extent that our data processing is based on your consent, you at all times have the right to withdraw your consent. Withdrawal does not affect the lawfulness of the processing that was based on your consent before you withdrew it. There may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations.
If you wish to make use of the aforementioned rights, please contact Orange Clover by letter or email, using the contact details shown below. Orange Clover will take a decision on your request within four weeks.
Alterations
Orange Clover reserves the right to make changes to this privacy statement at any time in accordance with applicable legislation and regulations. Please check this webpage from time to time to see whether any changes have been made.
Contact
If you have questions or comments about the processing of your personal data, and if you wish to make use of your rights referred to above, please contact Orange Clover via:
Orange Clover
Vondelstraat 13
1054GC Amsterdam
Social responsibility
We happily accept our share of responsibility for the society and the environment we live in. We are committed to making a positive impact where we can. We actively support several good causes with our expertise, working on a pro bono basis for various organisations including Hivos and Mideast Youth. We also provide legal advice to various impact investment initiatives.
We try to minimise the burden on the environment of our business, by running our office in the most sustainable way possible, including by reducing our carbon footprint and by minimising printing.